Welcome to Chiii, the online store that sells beautiful and creative fashion items such as tees, hoodies, sweatshirts, and more. We hope you enjoy browsing our products and find something that suits your taste and style.

At Chiii, we value our customers and want to provide them with the best service and quality possible. That’s why we have the following policies for our store:

 

Shipping Policy

We ship our products worldwide using reliable and fast delivery services such as DHL, FedEx, UPS, or EMS. The shipping cost and time depend on your location and the weight and size of your order. You can see the estimated shipping cost and time at checkout before you place your order.

We will process your order within 1-3 business days after receiving your payment confirmation. We will provide you with a tracking number once your order is shipped. You can track your order status on our website or on the delivery service’s website.

Please make sure that you provide us with a correct and complete shipping address when you place your order. We are not responsible for any delays, losses, or damages caused by incorrect or incomplete shipping information.

Return and Refund Policy

We want you to be happy with your purchase from Chiii. However, if you are not satisfied with your product for any reason, you can return it to us within 15 days since you received it. To be eligible for a return and refund, your product must be unused, unworn, unwashed, undamaged, and in its original packaging with all tags attached. You must also provide us with a proof of purchase such as a receipt or an order confirmation email.

To initiate a return and refund, please contact us at chiiiaccessories19@gmail.com with your order number and the reason for your return. We will reply to you with the instructions on how to return your product to us. Please note that you are responsible for the return shipping cost and that we do not accept any returns without prior authorization from us.

Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If your refund is approved, we will process it within 10 business days and credit it to your original payment method. Please note that some payment methods may take longer to reflect the refund on your account.

We do not offer exchanges for our products. If you want to exchange your product for a different size, color, or design, you will need to return your original product and place a new order.

Disclaimer

The colors of our products may vary slightly from the images shown on our website due to different monitor settings, lighting conditions, or photography techniques. We try our best to display the colors of our products as accurately as possible, but we cannot guarantee that they will match exactly what you see on your screen.

We are not liable for any injuries, damages, losses, or claims arising from the use or misuse of our products. Our products are intended for personal use only and should not be used for any illegal or unauthorized purposes.

Contact Us

If you have any questions, comments, or feedback about our products or policies, please feel free to contact us at chiiiaccessories19@gmail.com. We will respond to you as soon as possible. Thank you for choosing Chiii!